PSA: Box.com’s “Box Sync” is extremely slow.

My institution recently got a license for Box.com, a cloud-based file-sharing service similar to Dropbox, Google Drive, or Spideroak.

Like those other services, Box has a desktop application which lets you set up a folder on your hard drive to sync automatically with the internet. However, despite the fact that it consumes an unreasonably large amount of system resources, it works incredibly slowly– something customers have been complaining about for several months.

Here’s my speedtest.net results:

speedtest

Not too shabby, right?

Well, I’m currently downloading files through Box Sync at about 5 kBps, or about 0.08% the speed the connection is capable of. Meanwhile, the program is eating about half my processor power (though it jumps up and down) and 300 MB of RAM.

Dropbox seems to be the king here, though Google Drive isn’t too bad. Spideroak’s always been slow thanks to its client-size encryption (they’re a zero knowledge host), but even Spideroak seems spry compared to Box Sync.

So: Caveat Syncor.

One thought on “PSA: Box.com’s “Box Sync” is extremely slow.

  1. Very interesting. I really like Box’s robust feature set, but I have found its sync unacceptably slow. If they address this, they will keep me (and my future partner and our employees) as customers for a long time. If they don’t, we will have to look elsewhere. Dropbox syncs very well, but its security breaches are a deal-breaker.

    For all of the cloud storage platforms out there right now, there are a lot of mediocre ones, and still no “silver bullet”.

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